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Terms of Use

Last Updated: May 13, 2019 

Please review the following terms and conditions (“Terms of Use”) that govern your use of and purchase of products from (collectively, “Use”) www.soapisback.com or any social media sites (collectively the “Website”),  of Ingredients Matter, LLC (referred to as “Ingredients Matter”, “we”, or “us”). Your Use of our Website constitutes your agreement to follow and be bound by these Terms of Use. Use of social media sites is also governed by their respective policies. “You” or “your” means any person who visits our Website or communicates with us electronically or via telephone. 

CUSTOMER SERVICE
Our customer service team is committed to assisting you and addressing your concerns. They can be reached at support@soapisback.com or 1-800-901-9576. If you have any questions or concerns about these Terms of Use or how Ingredients Matter manages, accesses, or uses your personal information, please contact us at support@soapisback.com or 1-800-901-9576.

ACCOUNT TERMS
You are responsible for using the Website in a private and secure manner, and for maintaining the confidentiality of your username and password. You agree to accept responsibility for all activities that occur under your username or password. Ingredients Matter is not liable for any damage or loss caused from any unauthorized account access. If you are under the age of 18 (eighteen), you may not register with or otherwise Use the Website without participation and consent of your parent or legal guardian.

PRODUCT AVAILABILITY
Product availability on our Website is not guaranteed. If products are not available by the time your order processes, we will notify of you of this via email. The prices displayed on the Website are quoted in U.S. dollars, and you agree to pay the price listed on the website, unless your order is cancelled by Ingredients Matter.

REVIEWS, COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
We welcome your comments and feedback regarding our Website and our products. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to Ingredients Matter using this Website or otherwise (collectively, "Comments") are not confidential and will become and remain Ingredients Matter's property. The disclosure, submission, or offer of any Comments will constitute an assignment to Ingredients Matter of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. The Website permits visitors and customers to post reviews and otherwise provide specific submissions that are visible to others, all of which is subject to the Acceptable Use terms described below. We reserve the right (but not the obligation) to remove or edit such third party submissions, but do not regularly review posted submissions, and disclaim all responsibility for damages related to the submissions of third parties.

ACCEPTABLE USE
You shall not do any of the following or permit any other third parties to do any of the following in connection with the Website, or otherwise in connection with your interactions with Ingredients Matter:

(a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, invasive of privacy, obscene, pornographic, or profane information of any kind, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations, or is otherwise injurious to third parties or objectionable, and does not consist of or contain political campaigning, commercial solicitation, chain letters, or “spam”;

(b) Post or transmit any information or software that the sender is aware contains a virus, worm, or other harmful component, or interrupt or attempt to interrupt the operation of the Website in any way;

(c) Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material which is protected by copyright or other proprietary right, without obtaining the permission of the copyright owner or right holder;

(d) Use a false email address, impersonate any person or entity, or otherwise mislead us or any third party as to the origin of submissions, communications, or material; 

(e) Share your account, including, without limitation, letting third parties use your username and password.

MODIFICATIONS OF TERMS OF USE
Ingredients Matter reserves the right to change or modify any of the terms contained in these Terms of Use at any time and will provide notice of such changes if or as required by law. Unless otherwise required by law, any such modifications or changes will immediately become effective upon posting of such changes and your continued access or use of this Website constitutes your acceptance of the same. You are responsible for regularly reviewing these Terms of Use and any additional terms or notices posted on the Website. 

ELECTRONIC COMMUNICATIONS
When you visit the Website or send any emails, text messages, or other communications from your desktop or mobile device to us, you will be communicating electronically with us. You also consent to receive communications from us electronically, such as e-mails, texts, or notices and messages on this Website, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You acknowledge that your electronic submissions constitute your agreement to be bound by agreements and transactions entered into by electronic means. Your agreement applies to all transactions you enter into on the Website or otherwise with Ingredients Matter.

When a user registers, we send a welcome email to verify their new account and confirm their password and username. Registered users and email subscribers will receive information on products, services, and promotions from Ingredients Matter, as well as an email newsletter. Recipients can opt-out out of receiving such communications (with the exception of certain security-related communications) via the unsubscribe mechanism at the bottom of each email. For additional information on user options, please review our Privacy Policy.

TRADEMARKS, COPYRIGHTS, AND LICENSES
This Website and the entire contents contained on this Website, including but not limited to: text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software (collectively, the “Content”), are copyrights, trademarks, trade dress, or other intellectual properties owned, controlled or licensed by Ingredients Matter or its licensors. All such Content is protected by United States and international copyright, trademark, and/or intellectual property laws. Ingredients Matter grants you a non-exclusive, non-transferable, limited license to access and make use of the Content for your own personal, noncommercial use. You hereby agree not to modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the Content without the prior written consent of Ingredients Matter. 

DISCLAIMER OF WARRANTY, LIMITATION OF LIABILITY, AND INDEMNITY

UNLESS OTHERWISE SPECIFIED IN WRITING, THE WEBSITE, CONTENT, AND RELATED PRODUCTS AND SERVICES, AND INFORMATION ARE PROVIDED BY INGREDIENTS MATTER ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT ALLOWED BY LAW, INGREDIENTS MATTER DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE, THE CONTENT OR THE RELATED OR PRODUCTS AND SERVICES. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, INGREDIENTS MATTER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. INGREDIENTS MATTER DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR EMAIL SENT FROM WEBSITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, AND YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. 

INGREDIENTS MATTER USES REASONABLE EFFORTS TO INCLUDE ACCURATE AND UP-TO-DATE INFORMATION ON THIS WEBSITE. HOWEVER, WE DO NOT WARRANT THAT PRODUCT DESCRIPTIONS OR OTHER CONTENT IS ACCURATE, COMPLETE, CURRENT, OR ERROR-FREE. INGREDIENTS MATTER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY INACCURACIES, ERRORS, OR OMISSIONS ON THE WEBSITE. IN THE EVENT THAT A PRODUCT IS LISTED AT INCORRECT PRICE OR WITH OTHER INCORRECT INFORMATION, INGREDIENTS MATTER SHALL HAVE THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED FOR SUCH PRODUCT. IF A PRODUCT OFFERED IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT IN UNUSED CONDITION.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, NEITHER INGREDIENTS MATTER NOR ITS AFFILIATED OR RELATED ENTITIES OR ITS VENDORS SHALL BE LIABLE FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES), INJURY, CLAIM, OR LIABILITYOF ANY CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THIS WEBSITE, OR ANY CONTENT PROVIDED ON THE WEBSITE. IF YOU ARE DISSATISFIED WITH THE WEBSITE OR ANY OF ITS CONTENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE. 

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS INGREDIENTS MATTER, ITS MEMBERS, OFFICERS, MANAGERS, EMPLOYEES, AGENTS, DISTRIBUTORS, VENDORS, AND AFFILIATES FROM AND AGAINST ANY AND ALL THIRD-PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS, OR EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES, RESULTING OR ARISING OUT OF YOUR BREACH OF THESE TERMS OF USE.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, OR IF OTHERWISE PROHIBITED BY LAW, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

TERMINATION AND DENIAL OF ACCESS 
These Terms of Use constitute an agreement that is effective unless and until terminated by Ingredients Matter. If in Ingredients Matter's sole discretion you fail to comply with any term or provision of these Terms of Use, Ingredients Matter may deny you access to the Website. In the event of denial of access by Ingredients Matter, you are no longer authorized to access the Website, and the restrictions imposed upon you with respect to material copied or downloaded, and the disclaimers and limitations of liabilities set forth in these Terms of Use, shall continue in force. These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and Ingredients Matter relating to the subject matter addressed herein. 

APPLICABLE LAW
By using the Website, you agree that the laws of the state of Minnesota, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Ingredients Matter.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT
If you believe that your intellectual property rights have been infringed, please submit your complaint to the address below. This address may be used to report all types of intellectual property claims including, but not limited to, copyright, trademark, and patent claims. Ingredients Matter will promptly review and respond to any claims.

Copyright Agent
Ingredients Matter, LLC
1000 Superior Boulevard Suite 301
Wayzata, MN 55391
phone: 1-800-901-9576
e-mail: support@soapisback.com

Written claims concerning copyright infringement must include the following information:

  • A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright;
  • A description of the copyrighted work that you claim has been infringed upon;
  • The location of the infringing on the Website;
  • Your address, telephone number, and e-mail address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

WEBSITE POLICIES, MODFICIATION, AND SEVERABILITY
Please review our other policies, such as our Privacy Policy and Return Policy, posted on Website. These policies also govern your use of the Website and purchase of products from the Website. We reserve the right to make changes to our Website, policies, and these Terms of Use at any time. If any of the provisions of these Terms of Use shall be deemed invalid, void, or for any reason unenforceable in a particular jurisdiction, to the fullest extent allowed by law that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition in such jurisdiction, nor the enforceability of any term in any other jurisdiction.